Information Technology can be costly, but is the foundation of most companies. We depend so much on technology in the workplace today, it is hard to imagine life without IT.  According to Dimension Data, “the bulk of support-related expenses fall outside the scope of traditional support offerings.  The goal should be to reduce the total cost of support by recognizing and eliminating ‘hidden’ expenses, and not to cut down on externally provided services that you might later regret discontinuing.”

Typically, managed services are delivered with a remote monitoring and management (RMM) system that allows an IT solution provider to monitor the health and performance of customer IT assets 24/7.  RMM means that we can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation when things go wrong.

Marcus Networking offers network monitoring services.  It’s straight-forward and simple, 24/7 monitoring of your critical network devices and business applications, so you can rest assured that your systems and applications are available when you need them. We are committed to solving your business technology needs, saving you money, and creating a business partnership that fits.

Source: Dimension Data. (2012). “The Hidden Costs of IT Support”.