According to Storage Strategies Now, “Managed Service Providers are major resources for IT support to the SMBs.  Ranging from a few employees to large regional and national entities, MSPs provide hardware and software recommendations, resale of equipment and software and often provide hosted data center support.  They are a major channel for data protection services to the SMB market.”

Marcus Networking provides 24 X 7 monitoring and management of all your IT assets, including systems, software, devices and virtual resources.  We’ll be informed with alerts of any event that may affect the normal IT operations.  We can accurately diagnose and resolve most issues through rapid remote remediation which takes less time than onsite visits, saving you the considerable cost of downtime.

We are better positioned to help you optimize configurations, manage system and software versioning, and eliminate costly and obsolete equipment.

Source: Deni Connor, Patrick H. Corrigan, James E. Bagley, Storage Strategies Now. (October 11, 2010). “Data Protection and Recovery in the Small and Mid-Sized Business (SMB): An Outlook Report from Storage Strategies Now”