As MSPs you likely often feel like the Mission Control Center for your clients with “Houston, we have a problem” being an all-too-common statement. And, with each open service ticket in the queue deemed as most important to the client, how do you manage the overflowing inbox without feeling overwhelmed?
What about your own business? Where’s the time to improve service delivery, invoice and track time accurately, manage projects and tasks more efficiently, and assign tasks to techs who can do them the best?
Well Houston, we have a solution. Enter Autotask.
We love Autotask for our clients because it helps maximize your management software to run at peak efficiency. In a nutshell, Autotask combines all the mission-critical tools necessary to run a managed services business. It centralizes operations and provides analytics and actionable business insights that lead to data-driven decisions at every role. What’s more, it fully integrates into other MSP-specific applications.
The completely customizable dashboards and widgets make this reliable cloud-based platform particularly user-friendly. With real-time data about your business graphically represented and clickable for more detailed information, Autotask puts powerful information at your fingertips.
This goes for when you’re on the go as well. Autotask has a LiveMobile Application for iOS and Android, so you never have to miss an alert or critical update.
If you’re looking to resolve tickets faster and improve customer experience, answer important questions about your business to improve your bottom line, and spend less time thinking about your work and more time doing the work that matters, then you’ll want to try out Autotask.
