IT Support Services are often overlooked by business owners because they think that their IT department can handle any problem that arises. However, this mindset can lead to disaster. That is why more and more businesses are starting to invest in IT support services.
1. Managed Security Services
One of the most important IT support services to invest in is managed security services because they can protect you from viruses, malware attacks, ransomware attacks, phishing attempts, and much more. There is nothing worse than encrypting your network files and not knowing what to do. This can lead to serious downtime in your business. That is why companies invest in managed security services to protect their networks from these attacks.
2. Disaster Recovery & Data Backup Services
Another thing that business owners often underestimate is the need for data backup and recovery services. Human error, power surges, fires, floods, and many other things can cause severe damage to your hardware or software. When this happens, you want to have good data backup and recovery services to bring your business back online as quickly as possible. You don’t want it to take weeks or even months to get your network up and running again because of data loss.
3. Software-as-a-Service (SaaS) Solutions
Software-as-a-service (SaaS) is a software distribution model in which software is licensed on a subscription basis and is centrally hosted. SaaS has become very popular with small businesses because it offers low costs, continuous upgrades of new features, easy integration, and it can be accessed anywhere with an internet connection.
This IT solution is very effective because it reduces the need for large hardware setups, software installations, and regular maintenance tasks. Because of this, it has become one of the best ways for small businesses to cut down on IT expenses.
4. Remote Monitoring & Management
Remote monitoring and management (RMM) is an IT solution that is used to monitor the performance of small business IT systems. A third-party vendor typically provides remote support, but some companies use in-house staff for this. The RMM software sends alerts when something happens that could interrupt or degrade the performance of your IT systems.
5. Network Security Consulting
Network security consulting is designed to help businesses develop, implement and maintain effective information security policies. This IT solution involves designing the most effective security infrastructure, providing guidance on dealing with online threats, and reviewing business practices to improve their information security.
According to research firm 451 Research, approximately 59% of IT services have moved from a break-fix approach to a managed service contract model. The shift to managed service contracts allows small businesses to have a lower total cost of ownership and can help them achieve more success. Are you looking for an IT support company that can help you take your business to the next level? If so, please get in touch with us today. We would be more than happy to speak with you and see how we can help your business!
